No, all items are digital downloads only. You will not receive a physical item in the mail.

Yes! I love working on custom projects. Just send me a message with your idea, artwork, or logo, and I’ll get back to you with details and pricing.

Absolutely! I specialize in custom digitizing. Please share a high-resolution image (preferably PNG or SVG), and I’ll turn it into a clean, professional embroidery file tailored to your machine specs.

I typically provide files in DST, PES, EXP, JEF, VP3, HUS, and XXX. If you need a specific format, feel free to let me know before or after purchase!

Due to the nature of digital products, all sales are final. However, if you experience any issues with your files, I’ll be happy to assist or offer a correction.

Yes, you can use the files for personal and small-scale commercial use (e.g., selling finished embroidered items). Reselling or sharing the digital files themselves is not permitted.

No worries—just send me a message! I'm happy to help troubleshoot any file or format issues to make sure your design stitches out perfectly.

My design files come in multiple formats (DST, PES, EXP, JEF, etc.) to fit most commercial and home embroidery machines. Let me know if you need a specific format!

Turnaround time depends on the complexity, but most custom digitized designs are ready in 1–3 business days.